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Warranty Information
Whether it’s a new roof, siding installation, or window replacement, your home improvement project is a big investment. Manufacturer’s warranties protect you from financial loss in case of premature wear or product defects. However, it’s your responsibility to submit a warranty claim.
Here’s how the process works:
Protect Your Investment by Understanding Warranty Coverage
Understanding the Manufacturer’s Coverage
The manufacturer’s warranty will explain what defects or damages are covered and for what period of time. Different components, such as materials and installation, may have differing levels or lengths of coverage, so be sure to read your manufacturer’s warranty carefully.
Submitting a Warranty Claim
It is the homeowner’s responsibility to initiate a claim with the manufacturer when issues arise. Follow the warranty terms guidelines to submit a claim directly to the manufacturer. You may need to provide documentation such as proof of purchase, product details, and a description of the problem.
Manufacturer Evaluation & Resolution
The manufacturer will review the warranty terms and evaluate your claim and the submitted documents. Additionally, they may need to inspect the product to determine if the issue is covered by warranty.
If the manufacturer agrees that the issue is covered, you will typically receive a refund or replacement of the product. However, keep in mind that many warranties have limitations and exclusions that can impact coverage. Whatever the issue, understanding your warranty coverage and submitting claims promptly will give you the best chance for a favorable resolution.